.png)
.png){kind=small}
Meridian Credit Card Processing Job Training( June/2020 - Dec/2020)
Section 2 Field Training
Class 1: How to make an appointment & sign contract by the phone training
Class 1 :Instructor: PTM Mr.Dorillo, PTM Ms. April, PSM Ms. Naina
TEAMWORK
AGENTS POSITION MERCHANTS POSITION
Team 1 DORILLO( P T M) APRIL (P TM)
1)Make an appointment by the phone and closed deals - Instructor Dorillo
AGENTS POSITION MERCHANTS POSITION
Team 2 NAINA( P S M) APRIL (P T M)
2)Make presentation fill out an application with the merchant- Instructor Naina
AGENTS POSITION MERCHANTS POSITION
Team 3 APRIL (P TM) NAINA ( P S M)
3)Merchant approved after that installation with the merchant- Instructor April
( Total Time 19: 34 )
Class 2 - Example case study and sign contract.
Time : 3 pm to 4 pm
Class 2 :Instructor: Dorillo, April, Naina
TEAMWORK
AGENTS MERCHANTS
Team 1 DORILLO( P T M) APRIL (P TM)
1)I got charge-back $1000 and I lost -Instructor Dorillo
AGENTS MERCHANTS
Team 2 DORILLO( P T M) NAINA( P S M)
2)My contract over I can switch another company- Instructor April
AGENTS MERCHANTS
Team 3 APRIL (P T M) NAINA( P S M)
3)I get charged Non-PCI compliance fee- Instructor Dorillo
AGENTS MERCHANTS
Team 4 APRIL (P TM) DORILLO( P T M)
4)My terminal so old I need update-Instructor -April
AGENTS MERCHANTS
Team 5 NAINA( P S M) DORILLO( P T M)
4)My Processing fee so high, increased this month Instructor Naina
AGENTS MERCHANTS
Team 6 NAINA( P S M) APRIL (P T M)
6)Still Under contract 6 months call back after 6 months later -Instructor Naina
( Total Time 32: 03 )
Class 3: Statement analysis presentation training
Time : 4pm -5 pm
Class 3 Instructor: Dorillo, April, Naina
TEAMWORK
AGENTS MERCHANTS
Team 1 DORILLO( P T M) APRIL (P TM)
Sample 1 Statement Analysis -Instructor Dorillo
AGENTS MERCHANTS
Team 2 APRIL (P T M) NAINA( P S M)
Sample 2 - Statement Analysis-Instructor Naina
AGENTS MERCHANTS
Team 3 NAINA( P S M) DORILLO( P T M)
Sample 3 - Statement Analysis-Instructor Naina
( Total Time 13: 36 )
Conclusion : Final closing & Evaluation form
Evaluation form - FILL OUT FROM & RECORDING ( OPTIONAL) Time 10 min
Total time 13.36 + 10 min =23.36
Section 3 Evaluation form
Evaluation form - Please Fill out this form
Total Time: 10 min